FAQs

Answers to Your Questions

What is Specialty Coffee?

About our Coffee

Specialty coffee is the top tier of coffee. To earn the name, it has to score 80 or higher on the SCA, a standard that only about 5–10% of the world’s beans ever reach. It means every cup is grown with care, roasted for flavor, and crafted to be something truly special.

All of our coffee is small batch roasted, specialty grade that is roasted once you've ordered. Ensuring fresh coffee at your door everytime.

Single-origin coffee comes from one farm or region, letting you taste the unique flavors and character of that specific place.

A coffee blend combines beans from different farms or regions to create a balanced, flavorful cup with a character all its own.

Subscription FAQ's

With a coffee subscription, you’ll get fresh, small-batch coffee delivered straight to your door. Just pick your favorite roast and how often you want it, and we’ll handle the rest!

Choose how often you’d like your fresh coffee delivered from the Delivery Frequency options on any product page.

You can add any item from our site to your upcoming order. Just log in to your account before you start browsing, and you’ll be able to include new products in your subscription.

You can change your subscription frequency and quantity when you are logged into your account. Click on the Manage Subscriptions link.

In the Manage Subscriptions section of your account, you can view your current billing and shipping details. Click the Edit Subscription link to update any of this information.

Shipping & Returns FAQs

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and in some locations, cash on delivery.

No, we do not currently offer international shipping.

Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.

Can't find your questions?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.